How to withdraw your money

Balance

Your balance is shown on the Main page of your account:

  • Available for withdrawal — the amount you can withdraw;
  • Awaiting to withdraw — the amount of payouts waiting to be withdrawn;
  • Reserved balance — funds that can't be withdrawn yet.

All payments from cards stay in reserve for 168 hours. For example, if you got pay Wednesday, you would see it at available balance on the next Wednesday. And it will be exactly the same for a new payment on Thursday. If you got a new payment on Thursday you will see it at available balance on next Thursday and so on.

In some cases reserve period can be increased up to 30 days.

How to add withdrawal methods

1. Press the Withdrawal link in the menu.

2. Press the Withdrawal methods tab. It lists all the details you have added. To group them, press New folder.

3. Press Add withdrawal method, choose the type in the Withdrawal method field, for example Credit card, enter the Card number and, if you like, an Account title. Then press Attach card.

Withdrawal settings

You can withdraw funds on request or automatically.

Manual withdrawal

1. In the Withdrawal section, press Create withdrawal, or press Withdraw next to the available balance on the Main page.

2. Choose the Account for withdrawal and the Withdrawal method, then enter the Withdraw amount — Full balance fills in the whole available amount. Check Sender pays commission if the payout fee should be charged to your balance on top of the amount. The form shows the Amount to be debited and the Amount to receive.

3. Press Create withdrawal. The withdrawal is made after a review.

Automatic withdrawal

1. In the Withdrawal section, open the Automatic Withdrawal tab and press Create Automatic Withdrawal.

2. Choose the Balance, the Payment account and the Currency, then the condition: By amount — a payout is created when the balance reaches the Minimum amount, or By time — a payout is created at the specified time. Press Save. Automatic withdrawals are checked once every hour.

Withdrawal history

All payouts are listed on the first tab of the Withdrawal section with their date, withdrawal method, status and amount. You can filter the list and download it with the Export button.

This action is irreversible

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