Export

Export

The export feature helps keep your sales in check and analyze the profits of your shops.
It collects the transactions for the selected period into a single file and sends a download link to your email.

How to download the export file

  1. Open Payments in the side menu of your account.
  2. Press Export above the payment list on the right. Payouts are exported the same way, with the Export button in the Withdrawal section.
  3. In the side panel, choose the export options: the period (From and To, up to one year), Timezone, data Type (for example, Payments or Payouts), Shop, Status and File extension — CSV or XLSX.
  4. Click Export.
  5. When the file is ready, you will receive an email with a download link. The link is valid for 24 hours.
  6. Download the file to your computer and open it with the software of your choice.

Contents

One export contains up to 1 000 000 rows. If there are more records, choose a shorter period.

You will receive the following data as columns in the document:

For Payments:

  • Created At — date the payment was created.
  • Updated At — date the payment was last updated.
  • ID — the transaction ID. It is unique for transactions, but it can match some payment link IDs.
  • Bill ID — the payment link ID. A link can have several transactions, so link IDs can repeat in the list.
  • Bill Name — the text you entered in the «Payment for» field when you created the link.
  • Bill Description — the link description.
  • Order ID — order number from your CMS.
  • Status — the status of the transaction.
  • Error Code — error code if the payment failed.
  • Error Message — error description.
  • Payment Amount — the sum the payer paid.
  • Payment Commission — the commission charged for this transaction.
  • Payment Currency Code — the currency of the transaction.
  • Balance Amount — the sum credited to your balance.
  • Balance Currency Code — the currency of the funds credited to your balance.
  • Refunded Amount — the refunded sum.
  • Shop Name — the shop name, convenient if you have several shops.
  • Account Type — payment method.
  • Account Identifier — payer details, for example a card mask in the format of 111111******1111.
  • Account Country — country of the payer's card.
  • Account Bank — bank of the payer's card.

The payer fills the following fields himself before the payment. They are filled only if you enabled them when creating the payment link:

  • Payer Name — payer's name.
  • Payer Email — payer's email.
  • Payer Phone — payer's phone.
  • Payer Comment — payer's comment.

For Payouts:

  • Payout Created At — date of payout.
  • Payout Updated At — date the payout was last updated.
  • ID — payout ID.
  • Status — payout status.
  • Error Code — error code if the payout failed.
  • Error Message — error description.
  • Payout Amount — the funds paid out.
  • Payout Commission — the payout commission.
  • Payout Currency Code — currency of the payout.
  • Payout Description — payout purpose.
  • Payout Comment — payout comment.
  • Payout Order Id — order number.
  • Balance Amount — the sum debited from your balance.
  • Balance Commission — the commission debited from your balance.
  • Balance Currency Code — balance currency.
  • Account Type — recipient details type.
  • Account Number — recipient details: card, account or wallet number.

This action is irreversible

Do you have questions about your payment?

We will help you deal with this payment. Please fill out the form and we will answer you within 48 hours.

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